You look after your existing customers and can concentrate on making your company flourish. You can immediately offer your customers a solution that meets their user needs and that can be adapted without large investments in time and money.
Elmate is a white label solution, which means that you as a power supplier get a ready-made service customized with your brand's logo and brand colors without large investments in time and money.
SaaS (Software as a Service) is cloud-based software that you subscribe to and access through a browser, which is delivered and managed externally by a technology provider.
Elmate is a service for power suppliers who market the service under their own brand to their customers.
Elmate is integrated with the power supplier's systems so that the end user can find answers to relevant questions about invoices, power prices, consumption, power support etc.
With insight into their own power consumption, it is easier for end users to do something about their consumption and reduce costs. Elmate provides insight into power peaks throughout the month, which is the calculation basis for the new online rental model, as well as spot hourly prices for the coming day and back in time.
In addition, the end users will have full control over their own consumption from day to day, month to month and year to year.
The customer also receives detailed charging statistics, with consumption and costs.
Yes, as an integral part of the service, the end user can either get in touch by using a feedback form or by using the power supplier's given e-mail, telephone or website url.
Yes, if you as a power supplier offer through-invoicing of grid rent, the grid rent can be shown to your end users.
Yes, the electricity subsidy is shown both backwards in time and aggregated for the current month.
Yes, for example, the smart charging service is implemented in Elmate, you as a power supplier can choose not to offer this service to your end users.
Elmate is among the platforms that support the most cars today and has support for 100+ car models. As more car models gain support for smart charging, Elmate will also support these. You can see the updated list of cars we support here: Cars that support smart charging.
For example, Elmate connects to Elwin via APIs. Elwin's CustomerWebAPI is an example of a relevant API for, among other things, customer information and consumption data.
Elmate does not store personal data in its platform beyond aggregated user data in order to continuously improve the user experience. The customer data is the power supplier's property and is only collected when the end user requests it through use of the service.
Elmate is connected to Elwin for obtaining customer information and consumption data, Nord Pool for obtaining spot hourly prices and the Norwegian company Enode for integration with solar panels, charging boxes and smart charging of electric cars.
Feel free to contact us so we can help you.